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CRM Contact Centre is a pioneering soft - dialer for call centers aimed to dramatically improve the productivity of a contact center. The software provides superior features than any other competing product at its price. This leading application can transform a contact center into a next - generation, cost - effective center. CRM is a proven, powerful application tool that can deliver world - class service and generate additional sales by m anaging, synchronizing and coordinating customer interactions across all channels effectively.
The software has been tested with discerning contact centers and has generated enthusiastic reviews. The users have found CRM friendly and adaptive to ongoing p rocedures/ current settings. The application is perhaps the most economical, yet comprehensive suite of CRM solutions available to medium and large enterprises. The product could be customized to fit specific needs of each enterprise